Speaker Customer Centricity

In her usual compelling and accessible style, Tiffani Bova bestowed valuable insights to our partners on how to provide a great Customer Experience to their target market, at our flagship annual event – Global Partner Summit.

Tiffani was a great addition to our event—beyond expectations! She offered insights and perspectives that connected the customer experience with the employee experience and challenged our attendees to take her words home with them and integrate them into their businesses. She offered real advice on transforming traditional HR departments into assets that can help shape a company’s vision and direction. I was particularly impressed that Tiffani adapted her remarks, and the case studies she highlighted, to our audience and our industry. One of the highlights of our conference.

When Tiffani Bova speaks, leaders throughout the industry listen. She understands the challenges and opportunities inherent in our industry, identifies masterful strategies to leverage these trends, and helps leaders find the right approach for their business success

"André is the best person for networking. Professional, charismatic, mindful, he knows how to link people together in and effective and friendly way. Networking with André is a great experience, from both professional and personal point of views. He has managed to create a network where being together is not just a catchword."

"André Dan is one of the few experts at the Relational Capital Level. He allies social competence to a bright professional competence. He is tremendously fast, so fast that you don't even notice his amazing sense of exchange culture, a gentleman of exception and a pertinent human resources' expert."

"André is a true example of a networker and a 'go-between' kind of people. He was able to create a real 'club' in the IT French market, despite the strong cultural resistances in this country. This alone is a real achievement."

A select group of Renova customers attended an exclusive Masterclass Automotive Design by Niels van Roij on January 28th. A very interesting story about the brand DNA of both Rolls-Royce and BMW. Our customers and we were very impressed and are looking forward to the next session!

Niels managed to inspire our Peugeot Scooter dealers with a new image of design. In four sessions spread over the day, he took around 200 dealers into the world of automotive design. With his beautiful, carefully chosen visuals and words, Niels extensively and inspiringly highlighted the brand value of Peugeot and Peugeot scooters in particular. With this, we Moteo Nederland BV, as an independent Peugeot scooter importer for the Netherlands, were able to offer the dealer a wealth of insight and USPs. In our special Peugeot magazine E#MOTION, published in the four countries in which Moteo Groupe NV is active, Niels provided an article in which his structure and inspiring words can be read again. I enjoyed working with Niels on the preparations and our dealer sessions Marketing and More.

On February 4, Niels gave the presentation and workshop Masterclass Automotive Design to a group of entrepreneurs. His style is very enthusiastic and his involvement in the subject, 'design from DNA to result', gives a beautiful and complete picture of the how and what of ‘design’. He presents the meaning of this using all kinds of designs that we encounter in daily life. Niels approaches this holistically and shows all kinds of examples to emphasize why good design is not an option but a necessity - in doing so he also emphasizes how design influences our thinking and doing. In short, a beautiful presentation that offers you insight and opening into the world of ‘design’ in general and in the automotive world in particular.