Nigel Barlow

About Nigel Barlow

Nigel Barlow is an agent provocateur, author, creative coach, and an internationally acclaimed keynote speaker on Innovative Change to many of the world’s leading organizations. He was a founding director of the Tom Peters company in Europe, and currently runs his own company. Until recently he was an Associate Fellow at Oxford University’s Saïd Business School.

Nigel has helped many of the world’s leading organizations on every continent to rethink their lives and businesses. He is adept at working with multi-national groups, and his clients across industries include Apple, Danone, GSK, Louis Vuitton, Clifford Chance, Vodafone, Hewlett Packard Printing, Microsoft, Nestle, and Royal Ahold.

He is one of the world’s most dynamic business speakers, favouring the after-lunch spot as a suitable challenge to wake people up. He also facilitates creative retreats with top teams, helping them to rethink whatever they are stuck on. He has written:

Rock Your Presentation – A New Guide To Speaking With Passion (Little, Brown UK) was published in April 2016. It inspires the reader to give more engaging, passionate, and memorable presentations and pitches. ‘Rock’ is meant in the everyday sense of livening something up; insight is also drawn from the world of music to trigger emotional as well logical levels of speaking well.

Rethink – How To Think Differently (Capstone) draws on Nigel’s experience, successes, and failures. Whether you’re wanting to rethink your life situation, relationships, personal creativity, or a new business idea, Rethink is designed to provoke your creative self into coming up with the answer you already have inside you.

Nigel’s first book was Batteries Included! – Creating Legendary Customer Service (Random House). Successful service brands like Lexus have adopted his theme of becoming legendary for the experience they give their customers; Nigel helped them to win the coveted J D Power Gold Award in the UK. Tom Peters says of Batteries Included, “Nigel Barlow’s book is simple brilliant! Is there anything left to say about superior customer service? The answer is obviously a resounding ‘yes’. This book proves it!”

He is researching and writing a new book, provisionally entitled Disruptor’s Mind. This explores the deeper meaning of disruption, applied not just to business, but also to personal development, the arts, science, and social change.

Nigel lives in Oxford and Heathrow Airport Departures Lounge.