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The best marketing available. Improved customer relations

Ruud Verduin

Ruud Verduin is a consultant, author and keynote speaker on marketing and customer relations management, CRM. He speaks with a great deal of verve about extremely fast developments in marketing and sales and the way organisations should deal with these developments, strategically and practically. ...

Consultancy,Keynote Speaker,Panel,Training,Workshop / Masterclass
Consultancy,Keynote Speaker,Panel,Training,Workshop / Masterclass,

Specialist Subjects

1.   What do clients really want?
2.   Operational excellence or customer intimacy?
3.   Focus on product or client?
4.   Customer interaction, curse or blessing?
5.   Return on relationship, about the value of customer relations and how to establish them.
6.   Creativity and inspiration in commercial change processes.
7.   CRM, useful or necessary?
8.   Do clients really want a relationship?
9.   Is CRM more than a system?
10.   Effectively applying information technology for marketing and sales.
11.   Successful implementation of CRM systems.

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