{"id":115,"count":78,"description":"<h2>Conf\u00e9renciers sur l'orientation client<\/h2>\n<p>L'orientation client est bien plus qu'un service ou une proc\u00e9dure : c'est un \u00e9tat d'esprit qui d\u00e9termine la fa\u00e7on dont une organisation est per\u00e7ue. Un conf\u00e9rencier sur l'orientation client montre comment les entreprises peuvent d\u00e9passer les attentes des clients et comment na\u00eet une v\u00e9ritable fid\u00e9lit\u00e9. Ce th\u00e8me rejoint directement le <a href=\"\/fr\/speaker_category\/marketing-ventes\/\">marketing et les ventes<\/a>, et concerne toute organisation qui veut placer l'exp\u00e9rience client et la r\u00e9ussite au c\u0153ur de son action.<\/p>\n<h3>Pourquoi r\u00e9server un conf\u00e9rencier sur l'orientation client ?<\/h3>\n<p>Les organisations orient\u00e9es client font la diff\u00e9rence sur un march\u00e9 concurrentiel. Les conf\u00e9renciers de ce th\u00e8me inspirent avec des r\u00e9cits de service, de fid\u00e9lit\u00e9 et de construction de relations. Ils offrent des \u00e9clairages pratiques qui permettent aux professionnels de rendre leur organisation plus attractive pour les clients, les collaborateurs et les parties prenantes. Leurs conf\u00e9rences invitent non seulement \u00e0 r\u00e9pondre aux attentes, mais \u00e0 les d\u00e9passer durablement.<\/p>\n<h3>Conf\u00e9renciers \u00e0 la une<\/h3>\n<p><a href=\"\/fr\/speaker\/jos-burgers\/\">Jos Burgers<\/a> est l'un des experts les plus connus dans ce domaine. Dans son best-seller <em>E\u00e9n fan per dag<\/em>, il montre comment les organisations cr\u00e9ent des fans fid\u00e8les en d\u00e9passant syst\u00e9matiquement les attentes des clients.<\/p>\n<p><a href=\"\/fr\/speaker\/danielle-de-jonge\/\">Dani\u00eblle de Jonge<\/a> est sp\u00e9cialiste des relations client contemporaines. Elle aide les professionnels et les entrepreneurs \u00e0 \u00eatre irr\u00e9sistiblement attractifs pour les clients, \u00e0 se d\u00e9marquer et \u00e0 b\u00e2tir des relations durables, toujours avec un style pragmatique et empreint d'humour.<\/p>\n<p><a href=\"\/fr\/speaker\/sydney-brouwer\/\">Sydney Brouwer<\/a> parle des organisations o\u00f9 il est inspirant de travailler et agr\u00e9able d'acheter. Il montre comment les entreprises d\u00e9veloppent et pr\u00e9servent une telle culture pour l'avenir.<\/p>\n<p><a href=\"\/fr\/speaker\/egbert-jan-van-bel\/\">Egbert Jan van Bel<\/a> est expert du ROI de la satisfaction client. Il montre clairement que l'orientation client est payante non seulement en mati\u00e8re d'exp\u00e9rience, mais aussi en r\u00e9sultats mesurables.<\/p>\n<h3>Plus de conf\u00e9renciers sur l'orientation client<\/h3>\n<p>Speakers Academy collabore avec des dizaines d'experts dans ce domaine. Des entrepreneurs et auteurs exp\u00e9riment\u00e9s aux scientifiques et formateurs : toujours avec des r\u00e9cits qui inspirent et offrent des pistes concr\u00e8tes. Vous voulez savoir quel conf\u00e9rencier convient le mieux \u00e0 votre \u00e9v\u00e9nement ? <a href=\"\/fr\/contact\/\">Contactez-nous<\/a> et trouvons ensemble la parfaite ad\u00e9quation.<\/p>","link":"https:\/\/www.speakersacademy.com\/fr\/speaker_category\/orientation-client\/","name":"Orientation Client","slug":"orientation-client","taxonomy":"sa_speaker_category","parent":17,"meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Les meilleurs conf\u00e9renciers sur Orientation Client | Speakers Academy\u00ae<\/title>\n<meta name=\"description\" content=\"R\u00e9servez des conf\u00e9renciers inspirants sur Orientation Client chez Speakers Academy\u00ae. Donnez plus d&#039;impact \u00e0 votre \u00e9v\u00e9nement.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.speakersacademy.com\/fr\/speaker_category\/orientation-client\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Les meilleurs conf\u00e9renciers sur Orientation Client | Speakers Academy\u00ae\" \/>\n<meta property=\"og:description\" content=\"R\u00e9servez des conf\u00e9renciers inspirants sur Orientation Client chez Speakers Academy\u00ae. Donnez plus d&#039;impact \u00e0 votre \u00e9v\u00e9nement.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.speakersacademy.com\/fr\/speaker_category\/orientation-client\/\" \/>\n<meta property=\"og:site_name\" content=\"Speakers Academy\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.speakersacademy.com\/fr\/wp-content\/uploads\/sites\/3\/2025\/04\/sa_logo.jpg?image-crop-positioner-ts=1783035274\" \/>\n\t<meta property=\"og:image:width\" content=\"696\" \/>\n\t<meta property=\"og:image:height\" content=\"696\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"CollectionPage\",\"@id\":\"https:\\\/\\\/www.speakersacademy.com\\\/fr\\\/speaker_category\\\/orientation-client\\\/\",\"url\":\"https:\\\/\\\/www.speakersacademy.com\\\/fr\\\/speaker_category\\\/orientation-client\\\/\",\"name\":\"Les meilleurs conf\u00e9renciers sur Orientation Client | Speakers Academy\u00ae\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.speakersacademy.com\\\/fr\\\/#website\"},\"description\":\"R\u00e9servez des conf\u00e9renciers inspirants sur Orientation Client chez Speakers Academy\u00ae. Donnez plus d'impact \u00e0 votre \u00e9v\u00e9nement.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.speakersacademy.com\\\/fr\\\/speaker_category\\\/orientation-client\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.speakersacademy.com\\\/fr\\\/speaker_category\\\/orientation-client\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.speakersacademy.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Marketing &amp; Ventes\",\"item\":\"https:\\\/\\\/www.speakersacademy.com\\\/fr\\\/speaker_category\\\/marketing-ventes\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Orientation Client\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.speakersacademy.com\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/www.speakersacademy.com\\\/fr\\\/\",\"name\":\"Speakers Academy\",\"description\":\"Bringing Knowledge to the World\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.speakersacademy.com\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Les meilleurs conf\u00e9renciers sur Orientation Client | Speakers Academy\u00ae","description":"R\u00e9servez des conf\u00e9renciers inspirants sur Orientation Client chez Speakers Academy\u00ae. Donnez plus d'impact \u00e0 votre \u00e9v\u00e9nement.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.speakersacademy.com\/fr\/speaker_category\/orientation-client\/","og_locale":"fr_FR","og_type":"article","og_title":"Les meilleurs conf\u00e9renciers sur Orientation Client | Speakers Academy\u00ae","og_description":"R\u00e9servez des conf\u00e9renciers inspirants sur Orientation Client chez Speakers Academy\u00ae. Donnez plus d'impact \u00e0 votre \u00e9v\u00e9nement.","og_url":"https:\/\/www.speakersacademy.com\/fr\/speaker_category\/orientation-client\/","og_site_name":"Speakers Academy","og_image":[{"width":696,"height":696,"url":"https:\/\/www.speakersacademy.com\/fr\/wp-content\/uploads\/sites\/3\/2025\/04\/sa_logo.jpg?image-crop-positioner-ts=1783035274","type":"image\/jpeg"}],"twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"CollectionPage","@id":"https:\/\/www.speakersacademy.com\/fr\/speaker_category\/orientation-client\/","url":"https:\/\/www.speakersacademy.com\/fr\/speaker_category\/orientation-client\/","name":"Les meilleurs conf\u00e9renciers sur Orientation Client | Speakers Academy\u00ae","isPartOf":{"@id":"https:\/\/www.speakersacademy.com\/fr\/#website"},"description":"R\u00e9servez des conf\u00e9renciers inspirants sur Orientation Client chez Speakers Academy\u00ae. Donnez plus d'impact \u00e0 votre \u00e9v\u00e9nement.","breadcrumb":{"@id":"https:\/\/www.speakersacademy.com\/fr\/speaker_category\/orientation-client\/#breadcrumb"},"inLanguage":"fr-FR"},{"@type":"BreadcrumbList","@id":"https:\/\/www.speakersacademy.com\/fr\/speaker_category\/orientation-client\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.speakersacademy.com\/fr\/"},{"@type":"ListItem","position":2,"name":"Marketing &amp; Ventes","item":"https:\/\/www.speakersacademy.com\/fr\/speaker_category\/marketing-ventes\/"},{"@type":"ListItem","position":3,"name":"Orientation Client"}]},{"@type":"WebSite","@id":"https:\/\/www.speakersacademy.com\/fr\/#website","url":"https:\/\/www.speakersacademy.com\/fr\/","name":"Speakers Academy","description":"Bringing Knowledge to the World","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.speakersacademy.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"}]}},"_links":{"self":[{"href":"https:\/\/www.speakersacademy.com\/fr\/wp-json\/wp\/v2\/sa_speaker_category\/115","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.speakersacademy.com\/fr\/wp-json\/wp\/v2\/sa_speaker_category"}],"about":[{"href":"https:\/\/www.speakersacademy.com\/fr\/wp-json\/wp\/v2\/taxonomies\/sa_speaker_category"}],"up":[{"embeddable":true,"href":"https:\/\/www.speakersacademy.com\/fr\/wp-json\/wp\/v2\/sa_speaker_category\/17"}],"wp:post_type":[{"href":"https:\/\/www.speakersacademy.com\/fr\/wp-json\/wp\/v2\/sa_speaker?sa_speaker_category=115"},{"href":"https:\/\/www.speakersacademy.com\/fr\/wp-json\/wp\/v2\/posts?sa_speaker_category=115"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}