{"id":28611,"date":"2018-06-08T09:38:11","date_gmt":"2018-06-08T08:38:11","guid":{"rendered":"https:\/\/www.speakersacademy.com\/speaker\/rudolf-juliet\/"},"modified":"2026-07-04T22:15:34","modified_gmt":"2026-07-04T20:15:34","slug":"rudolf-juliet","status":"publish","type":"sa_speaker","link":"https:\/\/www.speakersacademy.com\/fr\/speaker\/rudolf-juliet\/","title":{"rendered":"Rudolf Juliet"},"content":{"rendered":"<p>Rudolf est actif depuis 2001. Avec plaisir et d\u00e9vouement, Rudolf Juli\u00ebt donne des conf\u00e9rences, des sessions de brainstorming et des formations sur un travail plus orient\u00e9 vers le client avec les patients. En 1999, Rudolf Juli\u00ebt obtient son dipl\u00f4me en marketing et communication \u00e0 Rotterdam. Son exp\u00e9rience pratique en mati\u00e8re d&rsquo;orientation client, il l&rsquo;acquiert en tant que vendeur d&rsquo;annonces par t\u00e9l\u00e9phone, responsable de compte, formateur en vente et en tant que responsable marketing &amp; ventes.<\/p>\n<p><strong>Devant la classe<br \/>\n<\/strong>Ses comp\u00e9tences didactiques sont d\u00e9velopp\u00e9es par Rudolf Juli\u00ebt lors de son emploi en tant que formateur chez Interselling Training. De la vente personnelle \u00e0 la gestion de l&rsquo;agressivit\u00e9 en passant par le travail orient\u00e9 vers le client. Pendant cette p\u00e9riode, il dispense des formations pour les employ\u00e9s de soci\u00e9t\u00e9s telles que UPC, KPN, CZ assurances sant\u00e9, Achmea et De Lage Landen Translease. En plus de ses propres activit\u00e9s, Rudolf est \u00e0 nouveau actif pour Interselling Training.<\/p>\n<p><strong>\u00c0 l&rsquo;h\u00f4pital<\/strong><br \/>\nDepuis octobre 2008, Rudolf Juli\u00ebt passe 91 jours \u00e0 l&rsquo;h\u00f4pital. Il ne peut plus bouger, plus parler et plus respirer. Il est trait\u00e9 par des neurologues, des ORL, des ergoth\u00e9rapeutes, des chirurgiens, des infirmiers, des physioth\u00e9rapeutes, des orthophonistes, des m\u00e9decins en r\u00e9habilitation, des aum\u00f4niers et des psychologues. Pendant ces traitements \u2013 d&rsquo;une valeur de plus de 150 000 euros \u2013 le personnel laisse passer plusieurs opportunit\u00e9s en mati\u00e8re d&rsquo;orientation client. \u00ab Je vois que la plupart des m\u00e9decins et des infirmiers sont extr\u00eamement occup\u00e9s. Ils se concentrent principalement sur l&rsquo;ex\u00e9cution de leurs t\u00e2ches de la mani\u00e8re la plus efficace possible. Pourtant, certains infirmiers s&rsquo;attachent \u00e9galement \u00e0 moi en tant que personne : ils sont patients et compr\u00e9hensifs, ils s&rsquo;int\u00e9ressent \u00e0 mon parcours personnel et ils font quelque chose de plus. \u00bb Apr\u00e8s 314 jours de r\u00e9habilitation, il est compl\u00e8tement r\u00e9tabli. Maintenant, il partage ses exp\u00e9riences exceptionnelles avec d&rsquo;autres, afin de contribuer \u00e0 l&rsquo;am\u00e9lioration de l&rsquo;orientation client dans le secteur de la sant\u00e9.<\/p>\n<p><strong>Conf\u00e9rence : Quand un client va chez le m\u00e9decin<\/strong><br \/>\nDe mani\u00e8re personnelle, Rudolf Juli\u00ebt raconte ses exp\u00e9riences \u00e0 l&rsquo;h\u00f4pital. C&rsquo;est une histoire exceptionnelle de son point de vue en tant que patient, directeur commercial et formateur en communication. En environ 60 \u00e0 90 minutes, il traduit ces \u00e9v\u00e9nements en solutions pour un travail plus orient\u00e9 vers le client avec les patients.<\/p>\n<p><strong>Public cible<\/strong><br \/>\nPour tous ceux qui s&rsquo;int\u00e9ressent aux exp\u00e9riences \u00e0 l&rsquo;h\u00f4pital du point de vue du patient et qui souhaitent en tirer des le\u00e7ons.<br \/>\nComment l&rsquo;utiliser :<\/p>\n<ul>\n<li>Comme lancement d&rsquo;un programme de formation complet pour le personnel<\/li>\n<li>Comme conf\u00e9rencier invit\u00e9 lors de la prochaine r\u00e9union<\/li>\n<li>Comme partie d&rsquo;un \u00e9v\u00e9nement pour le personnel<\/li>\n<\/ul>\n<p><strong>Objectif principal<br \/>\n<\/strong>Quels en sont les b\u00e9n\u00e9fices ?<br \/>\nInteraction positive entre le patient et le personnel :<\/p>\n<ul>\n<li>stimule le processus de gu\u00e9rison<\/li>\n<li>motive le personnel<\/li>\n<li>augmente la valeur marchande de l&rsquo;\u00e9tablissement de sant\u00e9<\/li>\n<\/ul>\n<p><strong>Objectifs secondaires<\/strong><\/p>\n<ul>\n<li>Prendre conscience de l&rsquo;impact d&rsquo;un excellent soin<\/li>\n<li>D\u00e9passer les attentes des patients<\/li>\n<li>Cr\u00e9er des opportunit\u00e9s pour une interaction positive avec les patients<\/li>\n<\/ul>\n<p><strong>Chroniques<br \/>\n<\/strong>Durant sa p\u00e9riode de r\u00e9habilitation, il \u00e9crit de mani\u00e8re l\u00e9g\u00e8re et humoristique plusieurs chroniques sur son exp\u00e9rience exceptionnelle avec le syndrome de Guillain-Barr\u00e9. Ces histoires sont disponibles en ligne pour les m\u00e9decins, infirmiers, th\u00e9rapeutes et patients sur www.kiffesoef.nl.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Rudolf est actif depuis 2001. Avec plaisir et d\u00e9vouement, Rudolf Juli\u00ebt donne des conf\u00e9rences, des sessions de brainstorming et des formations sur un travail plus orient\u00e9 vers le client avec les patients. En 1999, Rudolf Juli\u00ebt obtient son dipl\u00f4me en marketing et communication \u00e0 Rotterdam. Son exp\u00e9rience pratique en mati\u00e8re d&rsquo;orientation client, il l&rsquo;acquiert en [&hellip;]<\/p>\n","protected":false},"featured_media":9119,"template":"","meta":{"_acf_changed":false,"_trash_the_other_posts":false,"editor_notices":[]},"sa_speaker_category":[11,17,115,10],"sa_language":[186],"sa_employability":[207],"class_list":["post-28611","sa_speaker","type-sa_speaker","status-publish","has-post-thumbnail","hentry","sa_speaker_category-gouvernance-gestion","sa_speaker_category-marketing-ventes","sa_speaker_category-orientation-client","sa_speaker_category-sante-soins"],"acf":{"sa_introduction":"De mani\u00e8re personnelle, Rudolf Juli\u00ebt partage ses exp\u00e9riences \u00e0 l'h\u00f4pital. C'est une histoire exceptionnelle de son point de vue en tant que patient, directeur commercial et formateur en communication. En environ 60 \u00e0 90 minutes, il traduit ces \u00e9v\u00e9nements en solutions pour un travail plus orient\u00e9 vers le client avec les patients.","sa_one_liner":"Conf\u00e9rencier sur l'orientation client dans le secteur de la sant\u00e9","sa_name_title":"","sa_region":[],"sa_degree":"","sa_stars":"","sa_maglr_ids":null,"sa_publications":null,"sa_socials":null,"sa_subjects":[{"sa_subjects_title":"Satisfaction des patients","sa_subjects_information":""},{"sa_subjects_title":"Interaction positive avec les patients","sa_subjects_information":""},{"sa_subjects_title":"Empathie","sa_subjects_information":""},{"sa_subjects_title":"Exp\u00e9rience des patients","sa_subjects_information":""}],"sa_faq_items":null,"sa_minimum_price":"750","sa_maximum_price":"1999","sa_banner_image_id":21271,"sa_videos":[{"sa_video_title":"#0 Over Spraakwater Sessies","sa_video_embed":"https:\/\/www.youtube.com\/watch?v=UzUCyi5tyQ0"},{"sa_video_title":"De 'WHY' van Rudolf Juliet en  Spraakwater Sessies","sa_video_embed":"https:\/\/www.youtube.com\/watch?v=MkEkyAhGZoM"}],"sa_order_score":0},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Rudolf Juliet - R\u00e9server un conf\u00e9rencier chez Speakers Academy\u00ae<\/title>\n<meta name=\"description\" content=\"R\u00e9servez Rudolf Juliet facilement via Speakers Academy. 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