Rudolf has been active since 2001. With pleasure and dedication, Rudolf Juli\u00ebt delivers lectures, brainstorming sessions, and training on working more customer-oriented with patients. In 1999, Rudolf Juli\u00ebt graduated in marketing and communication sciences in Rotterdam. He gains practical experience in customer orientation as a telephone advertisement salesperson, account manager, sales trainer, and as a marketing & sales manager.<\/p>\n
In the Classroom In the Hospital<\/strong> Lecture: A Customer Goes to the Doctor<\/strong> Target Audience<\/strong> Main Objective Sub-objectives<\/strong><\/p>\n Columns Rudolf has been active since 2001. With pleasure and dedication, Rudolf Juli\u00ebt delivers lectures, brainstorming sessions, and training on working more customer-oriented with patients. In 1999, Rudolf Juli\u00ebt graduated in marketing and communication sciences in Rotterdam. He gains practical experience in customer orientation as a telephone advertisement salesperson, account manager, sales trainer, and as a […]<\/p>\n","protected":false},"featured_media":59109,"template":"","meta":{"_acf_changed":false,"_trash_the_other_posts":false,"editor_notices":[]},"sa_speaker_category":[93,138,41,35],"sa_language":[249],"sa_employability":[188,222],"class_list":["post-82267","sa_speaker","type-sa_speaker","status-publish","has-post-thumbnail","hentry","sa_speaker_category-customer-centricity","sa_speaker_category-governance-management","sa_speaker_category-health","sa_speaker_category-marketing-and-branding"],"acf":{"sa_introduction":"In a personal manner, Rudolf Juli\u00ebt shares his hospital experiences. It is an exceptional story from his perspective as a patient, sales manager, and communication trainer. In approximately 60 to 90 minutes, he translates these events into solutions for working more customer-oriented with patients.","sa_one_liner":"Speaker on Customer Orientation in Healthcare","sa_name_title":"","sa_region":[],"sa_degree":"","sa_stars":"","sa_maglr_ids":null,"sa_publications":null,"sa_socials":null,"sa_subjects":[{"sa_subjects_title":"Patient satisfaction","sa_subjects_information":""},{"sa_subjects_title":"Positive interaction with patients","sa_subjects_information":""},{"sa_subjects_title":"Empathy","sa_subjects_information":""},{"sa_subjects_title":"Patient experience","sa_subjects_information":""}],"sa_faq_items":null,"sa_minimum_price":"750","sa_maximum_price":"1999","sa_banner_image_id":73374,"sa_videos":[{"sa_video_title":"#0 Over Spraakwater Sessies","sa_video_embed":"https:\/\/www.youtube.com\/watch?v=UzUCyi5tyQ0"},{"sa_video_title":"De 'WHY' van Rudolf Juliet en Spraakwater Sessies","sa_video_embed":"https:\/\/www.youtube.com\/watch?v=MkEkyAhGZoM"}],"sa_order_score":0},"yoast_head":"\n
\n<\/strong>Rudolf Juli\u00ebt develops his didactic skills during his job as a trainer at Interselling Training. From personal sales and dealing with aggression to customer-oriented working. During this period, he conducts training for employees of companies such as UPC, KPN, CZ health insurance, Achmea, and De Lage Landen Translease. Rudolf is also active for Interselling Training alongside his own activities.<\/p>\n
\nStarting in October 2008, Rudolf Juli\u00ebt spends 91 days in the hospital. He can no longer move, speak, or breathe. He is treated by neurologists, ENT specialists, occupational therapists, surgeons, nurses, physiotherapists, speech therapists, rehabilitation doctors, spiritual caregivers, and psychologists. During these treatments \u2013 costing more than 150,000 euros \u2013 the staff misses several opportunities in terms of customer orientation. \u201cI see that most doctors and nurses are extremely busy. They focus primarily on performing their tasks as efficiently as possible. However, some nurses also focus on me as a person: they are patient and understanding, they delve into my personal background, and they do something extra.\u201d After 314 days of rehabilitation, he is fully recovered. Now he shares his exceptional experiences with others to contribute to increasing customer orientation in healthcare.<\/p>\n
\nIn a personal manner, Rudolf Juli\u00ebt shares his hospital experiences. It is an exceptional story from his perspective as a patient, sales manager, and communication trainer. In approximately 60 to 90 minutes, he translates these events into solutions for working more customer-oriented with patients.<\/p>\n
\nFor anyone interested in hospital experiences from the patient’s perspective and who wants to learn from it.
\nHow to use it:<\/p>\n\n
\n<\/strong>What does it yield?
\nPositive interaction between patient and staff:<\/p>\n\n
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\n<\/strong>During his rehabilitation period, he writes several columns in a light-hearted and humorous manner about his exceptional experience with Guillain-Barr\u00e9. These stories are available online for doctors, nurses, therapists, and patients at www.kiffesoef.nl.<\/p>\n","protected":false},"excerpt":{"rendered":"