To improve service, you must move people \u2013 Sabine H\u00fcbner can do just that. She is one of the most sought-after service performance consultants for top players in the DACH region. What is close to her heart? Enthusiastic customers. And they always start with the employees. With her consulting agency forwardservice, she supports companies with her own tools to focus on the customer and sustainably anchor a pronounced service mindset at all levels.<\/p>\n
Service is part of business. Always! Service is not the cherry on top that is added in good times. Service is an attitude and makes the difference between a company’s success and failure.<\/p>\n
Her lectures are a skillful blend of excellent expertise, memorable examples, and a lot of humor. They resonate with the audience, create a spirit of change, and inspire a new perspective and a future-proof service culture both internally and externally. She has been awarded the “Conga Award,” the “Red Fox Award,” and recognized as “Best Brand,” and is listed among the top 100 trainers and influencers. Her books, blogs, and podcasts have a lasting impact on many people’s understanding of service.<\/p>\n
A lecture by Sabine H\u00fcbner is not a one-size-fits-all presentation. She tailors the content specifically and selects the messages and examples carefully and individually. Exact content is coordinated in a briefing. All lectures are available live and digitally, as live streams, remote lectures, or hybrid workshops.<\/p>\n","protected":false},"excerpt":{"rendered":"
To improve service, you must move people \u2013 Sabine H\u00fcbner can do just that. She is one of the most sought-after service performance consultants for top players in the DACH region. What is close to her heart? Enthusiastic customers. And they always start with the employees. With her consulting agency forwardservice, she supports companies with […]<\/p>\n","protected":false},"featured_media":76084,"template":"","meta":{"_acf_changed":false,"_trash_the_other_posts":false,"editor_notices":[]},"sa_speaker_category":[87,80,32,93,138,37,35,164],"sa_language":[252],"sa_employability":[183,174,188,171,283],"class_list":["post-81844","sa_speaker","type-sa_speaker","status-publish","has-post-thumbnail","hentry","sa_speaker_category-behavior-change","sa_speaker_category-change-management","sa_speaker_category-communication-media","sa_speaker_category-customer-centricity","sa_speaker_category-governance-management","sa_speaker_category-leadership-strategy","sa_speaker_category-marketing-and-branding","sa_speaker_category-organizational-culture"],"acf":{"sa_introduction":"To improve service, you must move people \u2013 Sabine H\u00fcbner can do just that. She is one of the most sought-after service performance consultants for top players in the DACH region.","sa_one_liner":"Service Specialist and Customer Relationship Expert","sa_name_title":"","sa_region":[],"sa_degree":"","sa_stars":"","sa_maglr_ids":null,"sa_publications":null,"sa_socials":null,"sa_subjects":[{"sa_subjects_title":"SERVICE IN THE DIGITAL AGE","sa_subjects_information":"
Digital or personal? Why OR? <\/p>\n"},{"sa_subjects_title":"SERVICE MAKES THE DIFFERENCE","sa_subjects_information":"
How to make customers happy and companies successful.<\/p>\n"},{"sa_subjects_title":"STRIKINGLY DIFFERENT. SURPRISINGLY BETTER.","sa_subjects_information":"
Convincing customers with intelligent service concepts.<\/p>\n"},{"sa_subjects_title":"SERVICE CULTURE MEANS ADVANTAGE","sa_subjects_information":"
Because attitude cannot be copied.<\/p>\n"},{"sa_subjects_title":"SERVICE HAPPINESS","sa_subjects_information":"
With magical moments straight to the customer's heart.<\/p>\n"},{"sa_subjects_title":"THE POWER OF EMPATHY","sa_subjects_information":"
Those who empathise, win.<\/p>\n"}],"sa_faq_items":null,"sa_minimum_price":"6500","sa_maximum_price":"7500","sa_banner_image_id":76085,"sa_videos":null,"sa_order_score":0},"yoast_head":"\n