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Hamish Taylor

Hamish Taylor

Award winning CEO of Eurostar, CEO Sainsbury's Bank and Head of Brands at British Airways,
Language : English

  • Categories

  • Marketing
    • Branding
    • Image
    • Online Marketing / E-commerce
  • Communication & PR
  • Management
    • Customer Relationship Management
    • Performance Management
  • All Categories
  • Employability

  • Lecture
  • Moderator
  • Subjects

  • Accelerating Innovation and Change
  • Customer Insight and Brand
  • The importance of “soft” customer insights and immersion in the customers world
  • Putting the customer promise at the centre of all activity
  • Leadership and performance
  • “Reverse football” – driving change and innovation through the organisation
  • “You as a brand” – Using brand management tools to re-evaluate the impact you or your team can make.

Hamish began his career with Procter & Gamble Ltd. Holding a variety of Brand Management positions culminating in responsibility for the household cleaner portfolio (Flash brands). Following this, Hamish was a Management Consultant with PriceWaterhouse from 1990 to 1993 specialising in marketing effectiveness studies.

He was appointed Head of Brand Management at British Airways at the end of 1993, innovations there included major product relaunches of Club Europe, Club World and First

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Hamish began his career with Procter & Gamble Ltd. Holding a variety of Brand Management positions culminating in responsibility for the household cleaner portfolio (Flash brands). Following this, Hamish was a Management Consultant with PriceWaterhouse from 1990 to 1993 specialising in marketing effectiveness studies.

He was appointed Head of Brand Management at British Airways at the end of 1993, innovations there included major product relaunches of Club Europe, Club World and First Class (including the introduction of flat beds).

In 1997 he moved to Eurostar as Managing Director of Eurostar (UK) Ltd at the age of 36. His remit was to reduce the major losses the operation was suffering. After two successful years in this role he was appointed as Chief Executive Officer of Eurostar Group.

In 1999 Hamish was appointed as Chief Executive Officer of Sainsbury's Bank, a joint venture between J Sainsbury's plc (55%) and the Bank of Scotland (45%).The ability to innovate and move away from traditional Banking approaches to behave more like a retailer proved the key to the significant growth that resulted.

Since 2004 Hamish has focused on enabling organisations to achieve breakthroughs by looking outside their current environment. Processes, product and people development are all part of this mix. He has consulted or spoken for over 120 organisations in more than 25 countries including Microsoft, RBS, BAA, Camelot, Inland Revenue, Kimberly Clark, Post Office, Ernst and Young, Diageo and the Economist.

Past awards include both Bobby Jones and St Andrews Society of Washington DC scholarships for post graduate study in the USA; Presidency of the St Andrews University Athletic Union and Scottish Junior International Athlete; Fellow of the Chartered Institute of Bankers and Fellow of the Chartered Institute of Transport,; Rail Professional Business Manager of the year in 1998 ; "Sheth Distinguished International Alumnus" award from Emory University and the Inspired Leaders Network award for the management of innovation.

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