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Australian Executive Woman of the Year

Catherine DeVrye

Catherine is a best-selling author of 7 non-fiction books and past winner of the Australian Executive Woman of the Year Award. She is an outstanding communicator with proven international management experience in the private and public sectors-speaking globally on customer service, change and ...

Keynote Speaker,Motivational Speaker
Keynote Speaker,Motivational Speaker,

Specialist Subjects

1.   Good Service Is Good Business
2.   Conquering the Challenge of Change
3.   Success
4.   Turning Obstacles into Opportunities
5.   Boost your bottom line without increasing cost
6.   Use service to differentiate you from your competition
7.   Gain market share through exceeding customer expectations
8.   Fight complacency.... Success today does not equal success tomorrow
9.   Increase brand loyalty by turning complaints into opportunities
10.   Make minor improvements which make major impacts
11.   Change is inevitable. Learning from change is optional
12.   The 7 most expensive words in business - ’We have always done it that way’
13.   Turn common sense into common practice
14.   Build on past success but recognize that success today doesn’t equal success tomorrow
15.   Be victors from change rather than victims of change
16.   We can’t always control circumstances but we can always control our attitude
17.   Focus on what you can do rather than waste energy on what you can’t do
18.   Focus on the positive to produce professional and personal success
19.   Incorporating analogies from cycling over the Andes and climbing mount Kilimanjaro, participants are reminded not to make mountains out of molehills

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